NEMT Dispatch Software Solutions
Like any good road trip, non-emergency medical transportation requires the right vehicle and navigation.
Our NEMT software is your high-performance ride, built for the demands of routing, scheduling, dispatching and billing.
NEMT providers, brokers, facilities and agencies gain efficiency, cost savings and simplicity so care takes priority
based on 1,000+ reviews from clients in the
Everything that NEMT providers need in one place
Trip Entry
Fast-tracks trip documentation by instantly inserting trip particulars and assigning assets.
Scheduling
Simplifies the scheduling process by auto-suggesting the optimal provider, vehicle, and route for each trip.
Routing Suggestions
Recommends the best routes to drive based on time, distance and traffic for efficient NEMT.
Live Tracking
Delivers live ETAs and updates to let you keep an eye on NEMT vehicles in transit.
Fleet Management
Manages your fleet maintenance by tracking vehicle histories, upcoming services, and associated costs.
Automated Billing
Provides billing by using ride data to automatically generate accurate claims and invoices.
“As an NEMT call center, The Right Assist’s software has everything we need to properly dispatch and manage our daily call volume. I highly recommend them for any transportation company."
Michael, NEMT Broker
"As a dispatcher, the automated scheduling features have made my job so much easier. I don't know how I operated without this software before!"
Amanda Clark, Dispatcher
“The reporting and analytics tools provide great visibility into our transportation operations. We can now make data-driven decisions.”
David Lee, Transportation Coordinator
Automated dispatching feature
The automated dispatching module is your dispatching assistant, using intelligent algorithms to schedule and route transportation requests as they come in. Productivity increases as dispatchers spend less time on manual planning and drivers complete more trips per shift.
- Dispatchers get to focus on high-level planning
- Drivers stay on the move with less downtime
- Frees human dispatchers to focus on customer service
CRM integration enables 360º customer views
- Get to know the regulars on a deeper level
- Personalize interactions and anticipate needs
- Make new riders feel valued
Get real-time view into ETAs
- Dispatchers can confidently convey ETAs to clients
- Drivers get turn-by-turn guidance for on-time arrivals
- Call volume is reduced as clients do not need to phone in for updates
Offline Operations
Our NEMT software keeps on recording trip data even when connectivity is lost. Once back online, all offline trip status updates automatically sync to the cloud, picking up right where you left off.
Credentialing Reminders
Our software lends a hand with automated credential monitoring and expiration alerts. You'll get reminders ahead of time to re-credential drivers, attendants, and other staff so credentials never lapse.
Trusted by thousands of clients
based on 1,000+ reviews from clients in the
“A lifesaver for NEMT”
“Streamlined our NEMT processes”
“Automated our transportation smoothly”
“Routing and billing made easy”
“Scheduling and dispatching simplified”
“The software we needed”
“Exactly what we hoped for”
“Made our work more efficient”
“Love the automation”
“Game-changing transportation solution”
“Software is great”
“Made life easier”
“Very user friendly”
“Processes automated well”
“Routing is optimized”
“Reliable software, outstanding service”
“Automated routing is excellent”
A versatile software serving NEMT providers of every type
- Brokers
- PACE Programs
- NEMT Companies
- Medical Facilities
- Retirement Centers
- Transportation Providers
