Bring NEMT services into the digital age
Non-emergency medical transportation is complex, but The Right Assist makes it simple.
We provide brokers, healthcare centers, and other NEMT providers with a complete solution to automate scheduling, fleet oversight, driver management, and billing.
We provide brokers, healthcare centers, and other NEMT providers with a complete solution to automate scheduling, fleet oversight, driver management, and billing.
based on 1,000+ reviews from clients in the
FOR BROKERS
Automate dispatch, billing, routing and beyond!
- Track every trip in real-time so you always know where your patients and drivers are.
- Manage billing and invoicing in one centralized platform to get paid faster.
- Optimize routing to reduce mileage costs and get patients to appointments on time.
- Manage driver credentials and availability to ensure you dispatch the right driver every time.
- Integrate two-way communication so dispatchers and drivers stay connected on the go.
PACE PROGRAMS
Drive PACE participant satisfaction with intelligent NEMT solutions
- Match clients with the most suitable drivers using our intelligent driver-rider pairing.
- Access detailed records on each patient ride including notes, service level, mileage and exact PUDO times.
- Keep drivers accountable through digital driver profiles that track credentials, certifications, and performance metrics.
TRANSPORTATION PROVIDERS
Manage your fleet, dispatch, & billing from a single platform
- Build better relationships and retain more patients with CRM features.
- Manage payroll, schedules, qualifications and more with extensive driver profiles.
- Get paid faster with integrated invoicing and insurance claim filing.
- Ensure compliance with configurable business rules and audit trails.
“As an NEMT call center, The Right Assist’s software has everything we need to properly dispatch and manage our daily call volume. I highly recommend them for any transportation company."
Michael, NEMT Broker
"As a dispatcher, the automated scheduling features have made my job so much easier. I don't know how I operated without this software before!"
Amanda Clark, Dispatcher
“The reporting and analytics tools provide great visibility into our transportation operations. We can now make data-driven decisions.”
David Lee, Transportation Coordinator
MEDICAL FACILITIES
Transport patients efficiently while controlling costs
- Manage patient information seamlessly with our HIPAA-compliant CRM designed for NEMT providers.
- Maintain full visibility and control over your fleet operations through our comprehensive fleet management module.
- Automate dispatching to efficiently schedule transportation for patients with our user-friendly NEMT software.
NEMT COMPANIES
Give your NEMT business a high-tech advantage
- Improve the customer experience with live ETAs and status updates.
- Handle scheduling and planning with an intuitive calendar management system.
- User-friendly mobile app for field staff to access schedules, navigate routes, and update trip statuses.
- Assigns drivers and vehicles based on availability, proximity, and appropriateness for the ride.
- Oversees fleet maintenance through data-driven insights for prolonged vehicle lifetime.
RETIREMENT CENTERS
Enhance resident experience and simplify logistics
- Optimizes trip planning to ensure timely transportation for residents’ appointments.
- Enhances communication between staff, drivers, and residents for responsive, resident-focused services.
- Manages driver and vehicle availability in real-time to efficiently assign the right resources for each resident's needs.
Our feature-rich platform gives you command over your fleet, drivers, & clients.
Consolidate dispatching, scheduling, billing, compliance and analytics in one unified system to reduce costs, enhance service quality and simplify transportation logistics across your organization.
Trusted by thousands of clients
based on 1,000+ reviews from clients in the
“A lifesaver for NEMT”
“Streamlined our NEMT processes”
“Automated our transportation smoothly”
“Routing and billing made easy”
“Scheduling and dispatching simplified”
“The software we needed”
“Exactly what we hoped for”
“Made our work more efficient”
“Love the automation”
“Game-changing transportation solution”
“Software is great”
“Made life easier”
“Very user friendly”
“Processes automated well”
“Routing is optimized”
“Reliable software, outstanding service”
“Automated routing is excellent”
A versatile software serving NEMT providers of every type
- Brokers
- PACE Programs
- NEMT Companies
- Medical Facilities
- Retirement Centers
- Transportation Providers
